Frequently Asked Questions
Are these original paintings?
Yes. Each painting is an original artwork created by Shailaja. Every piece is one of a kind unless otherwise noted.
Do you ship within the United States?
Yes. Original artwork is shipped throughout the United States and carefully packaged to ensure it arrives safely.
How much does shipping cost?
Shipping costs are calculated at checkout based on the artwork size and destination. Any applicable shipping fees will be displayed before you complete your purchase.
How long will it take to receive my artwork?
Orders are typically processed within 3–5 business days. Shipping times vary by location, but most U.S. deliveries arrive within 1–2 weeks.
How is the artwork packaged?
Each painting is carefully wrapped and packaged to help protect it during transit. Special attention is given to corners, surfaces, and framing materials when applicable.
What if my artwork arrives damaged?
If your artwork arrives damaged, please contact me within 48 hours of delivery and include photos of the damage and packaging. I will work with you to find a solution.
Do you accept returns?
Because original artwork is unique, all sales are generally final. If there is an issue with your order, please contact me and I will do my best to help.
Is the artwork signed?
Yes. Original paintings are signed by the artist.
Can I visualize the artwork in my space?
Yes. If you are considering a purchase, feel free to send a photo of your room. I may be able to provide a complimentary digital preview to help you visualize the artwork in your space.
Do you create commissioned artwork?
I occasionally accept commission requests. If you are interested in a custom piece, please contact me with details about your vision, preferred size, and timeline.
Do you offer local pickup?
Please contact me if you are interested in local pickup options.
How can I contact you?
You can reach me through the Contact page on this website. I would love to hear from you and answer any questions you may have.